Privacy Policy
We're committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data when you use ruvinolira's budget audit preparation services.
Information We Collect
Personal Information: When you engage with our services,
we collect information that identifies you personally. This includes your
name, email address, phone number, business name, and postal address. We
also collect financial information necessary for budget audit preparation,
including bank statements, expense records, and revenue documentation.
Automatically Collected Data
Our website automatically collects certain information through cookies
and similar technologies. This includes your IP address, browser type,
operating system, referring URLs, and pages visited on our site. We use
this information to improve our website functionality and understand
user behavior patterns.
| Data Type | Purpose | Retention Period |
|---|---|---|
| Contact Information | Service delivery and communication | 7 years after service completion |
| Financial Records | Budget audit preparation | 7 years (Australian tax law requirement) |
| Website Analytics | Site improvement and user experience | 26 months |
How We Use Your Information
•
Service Delivery: We use your financial
information to prepare comprehensive budget audits, identify areas
for improvement, and provide personalized recommendations for your
business.
•
Communication: Your contact details allow us to
discuss findings, schedule consultations, and provide ongoing
support throughout the audit process.
•
Legal Compliance: We maintain records as required
by Australian financial services regulations and taxation laws.
•
Service Improvement: Anonymous data helps us
understand common business challenges and improve our audit
methodologies.
Important Note: We never use your financial data for
purposes beyond your specific service requirements. Your business
information remains strictly confidential and is never shared with
competitors or used for marketing to other clients.
Information Sharing and Disclosure
ruvinolira does not sell, rent, or trade your personal information to third
parties. We maintain strict confidentiality standards and only share
information in specific circumstances outlined below.
Authorized Service Providers
We work with trusted service providers who assist in delivering our
services. This includes cloud storage providers for secure document
management, accounting software providers for data analysis, and
communication platforms for client consultations. All providers are
bound by confidentiality agreements and data protection requirements.
Legal Requirements
We may disclose information when required by Australian law, court
orders, or government requests. This includes compliance with
Australian Taxation Office requirements, ASIC regulations, and
anti-money laundering legislation. We will notify you of such
disclosures unless legally prohibited.
Your Privacy Rights
Under Australian Privacy Principles, you have several rights regarding your
personal information:
1.
Access Rights: You can request copies of all
personal information we hold about you. We'll provide this within
30 days of your written request.
2.
Correction Rights: If you believe any information
we hold is incorrect or outdated, you can request corrections.
We'll update our records promptly once verified.
3.
Deletion Rights: You can request deletion of your
personal information, subject to our legal obligations to retain
certain financial records.
4.
Objection Rights: You can object to certain uses
of your information, particularly for marketing purposes or
automated decision-making processes.
To exercise any of these rights, contact our Privacy Officer using the
details provided at the end of this policy. We may require verification of
your identity before processing requests to protect against unauthorized
access.
Data Security Measures
We implement comprehensive security measures to protect your information
from unauthorized access, alteration, or destruction. Our security
framework includes both technical and organizational safeguards.
Technical Safeguards
All data transmission occurs through encrypted connections using
industry-standard SSL/TLS protocols. We store information on secure
servers with multi-factor authentication, regular security updates, and
intrusion detection systems. Financial documents are encrypted at rest
and during processing.
Access Controls
Access to your information is limited to authorized personnel who
require it for service delivery. All staff undergo privacy training and
sign confidentiality agreements. We maintain detailed access logs and
conduct regular security audits.
Data Breach Response: In the unlikely event of a data
breach affecting your information, we will notify you within 72 hours and
take immediate steps to secure our systems and minimize any potential
impact.
Cookie Policy and Website Tracking
Our website uses cookies to enhance your browsing experience and provide
personalized service. We use both essential cookies required for website
functionality and optional cookies for analytics and user experience
improvements.
Types of Cookies Used
Essential Cookies: These ensure basic website
functionality, security, and remember your preferences during your
session. These cannot be disabled without affecting site performance.
Analytics Cookies: We use Google Analytics to
understand how visitors interact with our website. This information
helps us improve our services and user experience. You can opt out of
analytics tracking through your browser settings or by contacting us.
International Data Transfers
While we primarily store and process data within Australia, some of our
service providers may be located overseas. When international transfers
occur, we ensure adequate protection through approved mechanisms such as
Standard Contractual Clauses or Privacy Shield frameworks.
Countries where your data may be processed include the United States (for
cloud storage services) and the United Kingdom (for communication
platforms). We carefully evaluate the privacy laws and protections in these
jurisdictions before any data transfer.
Children's Privacy
Our services are designed for business owners and financial professionals.
We do not knowingly collect personal information from individuals under 18
years of age. If you believe we have inadvertently collected information
from a minor, please contact us immediately for removal.
Changes to This Privacy Policy
We review and update this privacy policy annually or when significant
changes occur in our data practices or legal requirements. When we make
material changes, we'll notify existing clients via email and post the
updated policy on our website with a prominent notice.
We encourage you to review this policy periodically to stay informed about
how we protect your information. Continued use of our services after policy
updates constitutes acceptance of the revised terms.
Contact Our Privacy Officer
ruvinolira Privacy Officer
Armadale Campus, 40 Commerce Ave Armadale WA 6112, Australia
Phone: +61 881 201 840
Email: support@ruvinolira.world
Office Hours: Monday to Friday, 9:00 AM - 5:00 PM (AWST)
Last Updated: January 15, 2025
Effective Date: January 15, 2025
This privacy policy complies with the Australian Privacy Act 1988 and Australian Privacy Principles.
Effective Date: January 15, 2025
This privacy policy complies with the Australian Privacy Act 1988 and Australian Privacy Principles.